How to check which one is my server?

Change password ?

How can I change my password
• Go to "http://www.ksc.net"
• Press "Account Center" button on your header menu
• Select "Change Password" item
• Then type your "username" and "Password"
• Type "New Password" and type "Confirm new Password" Submit
• You can use your new password immediately after changing

Forgot password ?

How can I check my usage time ?

• Go to http://www.ksc.net
• Select "Account Center" item
• Type your username and password then click "Log in to the self service center"
• Select "Check Usage"

Check usage time ?

How can I know my Customer ID or Serial Number?

• For monthly member, customer number will be shown in a statement
• For package member, serial number will be shown in a card attached with a package

Customer ID or Serial Number?

How can I know my Customer ID or Serial Number?

• For monthly member, customer number will be shown in a statement
• For package member, serial number will be shown in a card attached with a package

What should my User Name be ?

What should my User Name be ?

• It should contain 4-8 characters.
• It should be defined in Small-case alphabets, except any symbols and special characters.
• The first 2 digits could not be alphabet and follow by number, for example: ww123456, tk56789 etc.
• At least the first digit should be alphabet and follow by number, for example: w125, k758 etc.
• The first choice and second choice of User Name should be different.
• In case of changing password, Customers need to contact with customer service and will be chaged at THB 321 (Inclusive Vat)

Mail Server Configuration

• Outgoing Mail Server (SMTP) : mail.phuket.ksc.co.th
• Incoming Mail Server (POP) : mail.phuket.ksc.co.th

Helpdesk and Information Telephone Number

• Tel (66) 076-304090
• Fax (66) 076-304095

DNS Server Configuration

• Primary DNS Server : 203.155.33.1
• Secondary DNS? Server : 202.44.144.33

Proxy Server

• Proxy Server Address : proxy.phuket.ksc.co.th

Working Hours

• Mon - Sat : 09.00 - 17.00